General Inquiries

For general inquiries, please use our contact form

You can also call +1 888-390-4460 (option 1).

(Some international locations do not allow dialing a US toll free number. In this case, please call +1 646-642-6985 and choose option 1.)

Technical Support

If you have problems installing the application or cannot open it, please refer to our FAQ page. You'll find answers to some of the most common problems under "Troubleshooting". Feel free to contact us if you can't find an answer there or keep experiencing problems.

Our Technical Support hours are 9 AM - 6 PM US Eastern Time. Yet, we usually respond to support requests from 8 AM to midnight, 7 days a week, and also at odd hours of the night.

To start a support request, please fill out the support form on the right.

You can reach our phone support at +1 888-390-4460 (option 2). If there is no answer, please leave a message with your contact information or fill out the support form. We will get back to you as soon as possible.

(Can't dial a US toll free number? Call +1 646-642-6985 and choose option 2.)