Your system may have arrived with a USB restore key. If not, then you can easily create one by following the steps in FAQ: Creating a Restore Key.
Once you have the restore key, follow the steps below:
- Restoring the system:
- With the unit powered off, turn off the drive bays by turning the knobs left and make sure to disconnect any USB drives or external drives from the unit.
- Insert the Cinedeck restore USB stick and a Keyboard only.
- Power on the unit.
- Tap on the “Delete” key continuously until you enter the BIOS setup screen.
- Go to the Save and Exit tab.
- Under “Boot Override” section, select the USB flash drive (*not the one with “UEFI” in front of it) and press enter.
- The system will boot to the USB and begin the restore process.
- Follow the prompts.
- Once the restore process is complete, it will display “Press enter to continue”.
- Press “Enter”.
- Type “0” (zero) and hit “Enter” on your keyboard to shutdown the system.
- Remove the restore USB and power it on.
You may need to update the Cinedeck application and video card drivers depending on what version of the software you had been running previously. If you’re not sure, please note in the Support Form, that you are unsure of whether you need to update your drivers and note the version of the SW you are currently running.
For a more detailed procedure description, please see the user manual.