Cinedeck RMA Process

Daine Pearson

Whether or not you have a current support contract, Cinedeck will help in the best way possible with your RMA. Process: Contact Cinedeck through the Support Form We will reply ...

 

Cinedeck Training

Daine Pearson

If you’d like to receive onsite training, training for your group or simply learn more about operating a Cinedeck, please contact us through our Cinedeck Interactive Request page.  Self guided, assisted ...

 

Creating a Restore Key

Daine Pearson

Contact Cinedeck Support to obtain a download of the appropriate system image. Prepare the USB stick. For systems running version 3 You will need a USB drive at least 8GB in ...

 

End User License Agreement

Daine Pearson

End User License Agreement for the Cinedeck and cineXinsert software IMPORTANT YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE DOWNLOADING, INSTALLING AND USING THE CINEDECK & CINEXINSERT SOFTWARE PROVIDED BY ...

 

Network Storage

Daine Pearson

Recording to a SAN or other network-based solution requires adequate infrastructure and staff with the IT knowledge and experience with each system to configure and maintain it properly. Your Cinedeck supports ...

 

Return Policy

Daine Pearson

CINEDECK RETURN POLICY Here is the procedure to follow in the rare instances that a Cinedeck product needs to be returned: Defective Product Return Policy The Cinedeck Limited Warranty provides ...

 

Supported SSDs

Daine Pearson

Don’t skimp on drives to save a few cents: The use of unsupported drives to save a little money per GB has a poor cost-benefit ratio when what is at stake ...

 

What NLEs do you support?

Daine Pearson

Apple Final Cut Pro Apple Final Cut X Adobe Premier Autodesk Smoke Avid Media Composer Avid Symphony Sony Vegas Pro Quantel Pablo Assimilate Scratch Autodesk Flame SGO Mistika